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Transforming the Skills of HR Practitioners


Project

OD AcademySM Custom Skill Sessions and Backstage ConsultingSM for a global pharmaceutical organization's full HR team.

Business Challenge

This company had been through several mergers and name changes in the past few years. As the organization changed, the Human Resource (HR) team’s focus had blurred. The Vice President of HR was looking for a way to align the global team around a common vision for the function. She wanted to transform the team’s skill set, allowing them to transition out of their traditional, transactionally-focused roles, and become true strategic business partners with their line clients.

The Peak Development Solution

As adults learn best by doing, Peak Development’s model for transforming HR skills blends education and application:

  • OD Academy custom skill sessions for acquisition and application of new tools;
  • Backstage Consulting to translate new skills to on-the-job performance; and
  • Coaching to reinforce new behaviors and provide in-the-moment feedback.

First, we conducted OD Academy sessions in the U.S. and Europe to provide foundational skills for the new way of operating. These unique sessions deepen skills in organization development (OD) and use real-life examples from the client’s business to make the skills readily transferable back on the job. OD Academy sessions are always custom designed to focus on a company’s strategic priorities and culture. Conducting these custom sessions with in-tact HR teams provides the added benefit of enhancing the team’s relationships and effectiveness.

Secondly, we utilized our proprietary Backstage Consulting methodology to work with high-potential members of the HR team on a key organizational challenge. We served as subject-matter experts to the HR leaders working on the project and also provided in-the-moment coaching and guidance as they led the effort.

Results

Team members reported success with the new tools, and remarked that they achieved "clarity of purpose" and strengthened their standing within the company, which has allowed them to approach organizational challenges with renewed vigor. Their new perspective has allowed them to better align the function with the organization’s strategic goals, and the team has come to be seen as a powerful catalyst in leading organizational change.

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Friday, September 6th, 2013  
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